I am a committed, self-motivated and hardworking Quality Manager with a keen eye for detail and a strong will to succeed. In my current job, I have over-achieved many targets such as significantly increasing turnover, improving operational efficiency and raising customer service levels. I have the natural ability to react to rapid changes in prioritisation whilst maintaining a clear focus on the company objectives.
Graduated with a 1st class degree in Mechanical Engineering
Business Ambassador at A1 Mechanics
2012 – 2013
MSc Strategic Quality Management
Grade achieved: [Distinction]
Business Management through Quality Management
Quantitative & Research Methods
Business Operations- Quality Management Perspective
2008 – 2011 Grade achieved: 1st Class Hons
BEng Mechanical Engineering
July 2015 – Present
Quality Manager Peter’s Pharmacy
Main duties performed:
Establishing new and improved quality procedures, specifications, policies and standards for the Quality Department
Identifying, investigating and resolving any quality issues that arise
Maintaining the Quality Management System
Leading quality improvement initiatives across the departments and in coordination with other engineering team leaders
Attending various team meetings in order to discuss the organisation’s processes
Ensuring that quality control procedures are followed at all times
Identifying Quality control issues and offering permanent solutions
Driving improvements in all areas of Quality Assurance
Ensuring that Health and Safety regulations are adhered to at all times
Responsible for training the management teams
Supervising engineering, manufacturing and warehouse staff and dealing with performance-related issues on a daily basis
Conducting both internal and external quality audits across different sites
Ensuring that issues are escalated in a timely manner to the relevant parties
Maintaining and developing quality processes and procedures
Producing and presenting weekly and monthly quality reports
Revamping the entire stocking and ordering software of the company
Electronically scanning and filing of paperwork
Ensuring that accurate data is recorded
Assisting the Stock Control Manager with counting and processing inventory
Handling customer complaints in a calm and professional manner
Aug 2013 – Aug 2014
Mechanical Engineer A1 Mechanics
Main duties performed:
Designing prototypes of products to be manufactured
Analysing mechanical problems and proposing practical solutions
Performing tests on prototypes and final products before they are signed off
CQI Diploma in Quality Management – Level 5
Microsoft Office Suite Specialist- Expert (2012)
Organisational skills: Able to organise and prioritise a variety of tasks in accordance with their importance and time limits.
Attention to detail: Adept at dealing with multitudes of information and data, some nearly identical, error-free.
Presentation skills: Acclaimed at delivering engaging presentations to various parties including managers, colleagues and third-party professionals
IT Skills: Accredited with SPSS and MS Office. Also fully conversant with CIN7 and TradeGecko (inventory management software)
Administration: The ability to demonstrate a high level of administration competencies within complex environments.
Hobbies and interests
During my spare time, I go cycling and swimming on a weekly basis and socialising with family and friends. The rest of my free time is spent studying the engineering industry and tweaking the business’s modus operandi accordingly.
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Working across industries: A Quality Manager has the opportunity to work across different job sectors for a variety of different companies. The key responsibilities will be the same, although certain sectors – such as Engineering and Science – may require industry-specific qualifications in order to be considered for the role. Consequently, your CV should largely focus on your diverse work experiences, transferable skills and your ability to quickly learn new skills and adapt to different work environments.
Written by Sobhan Mohmand Sobhan is a qualified Careers Advisor and Professional CV Writer with over 10 years of experience in helping job seekers get a job. He is a Member of the Careers Development Institute (CDI) and is listed on the official UK Register of Career Development Professionals. He holds a Level 6 Diploma in Career Guidance and Development (QCF).
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