Optical Assistant CV Template + Tips and Download

Main duties performed:

• Dispensing and fitting spectacles, contact lenses and vision aids
• Dealing with prescriptions written by GPs and Optometrists
• Advising patients on the various types of lenses and spectacle frames (e.g. style, weight, colour, brand, material, durability, etc.)
• Conducting full eye health screenings
• Selling products and handling cash
• General Admin duties (filing, handling post, etc.)
• Dealing with customer concerns, complaints and compliments
• Maintaining product displays for sales purposes
• Utilising the newly-introduced digital retinal screening service
• Managing the store in the absence of the Manager
• Fitting and adjusting glasses
• Updating and cleaning frames
• Answering and making phone calls (patients, general public, staff, etc.)
• Liaising with the head office team
• Making appointments and recording them properly in the diary
• Performing simple diagnostic consultations
• Sending reminder and recall letters
• Taking orders and processing them appropriately
• Filling out NHS Forms for patients that are eligible for free services
• Providing customer aftercare

Main duties performed:

• Advising patients and customers on glasses and sunglasses
• Dispensing of glasses and contact lenses to customers of all ages
• Pre-screening patients before eye examinations
• Cleaning and repairing glasses
• Opening and closing of the premises in the absence of the Store Supervisor
• Stock control and ordering
• Dealing with enquiries: face-to-face, over the telephone and through email
• Arranging and booking appointments
• Checking orders from the delivery
• Providing customer aftercare and follow-ups
• Ensuring all shelves were clean and filled
• Adhering to Health & Safety regulations and company policies at all times