A Winning Mail Sorter CV Example [+ 2024 Guide & Tips] – CV Plaza

A Winning Mail Sorter CV Example [+ 2024 Guide & Tips]

author Sobhan Mohmand, CV Writing Expert         date 1 Nov 2023

Are you looking to write your perfect Mail Sorter CV?

A mail sorter plays a crucial role in ensuring efficient mail distribution, and having a well-crafted CV is your ticket to securing this role. Your CV should highlight your qualifications, relevant experience and key achievements that demonstrate your suitability for the job.

Whether you’re just starting or looking to take the next step in your career, this article contains everything you need to showcase your skills and stand out in the competitive job market.

Let’s begin!

Table of contents

CV Example

William Sharp

97 Prince Consort Road
AB31 6TB
Mob: 078 2362 6453       Email: [email protected]

Personal profile statement

I am a skilled, dedicated and hardworking Mail Sorter with over three years of work experience in this field. I am exceptionally good at achieving targets and meeting deadlines, and I have a natural drive to complete any task that I have been assigned.

  • Getting letters and parcels out on time
  • Playing a critical role in the supply chain management of items

Work experience
Sept 2011 – PresentMail Sorter           Royal Mail

Main duties performed:

  • Offloading of mail bags from delivery trucks and vans
  • Loading bags onto vans (after sorting)
  • Sorting mail, packets, parcels and other deliverable items
  • Sorting incoming and outgoing packages by postcode
  • Scanning items on PDAs (for Next Day Tracked and Special Delivery)
  • Logging of the sorted mail to the system database
  • Ensuring that items are ready for dispatch on the given timetable
  • Separating 1st Class and 2nd Class mail
  • Categorising items (Standard, Next Day, Signed For, Recorded)
  • Weighting parcels and large items
  • Partook in the training of Integrated Mail Processors (IMPs)
  • Providing assistance for other colleagues (if and when required)
  • Conducting inspections on products
  • Searching directories to find correct addresses (if and when required)
  • Lifting, carrying and pushing heavy objects in the distribution warehouse
  • Always adhering to Health and Safety Regulations in the workspace

Feb 2011 – Sept 2011Parcel Sorter         TNT

Main duties performed:

  • Working as part of a team to get parcels ready for delivery on time
  • Sorting parcels into correct categories
  • Bagging and labelling items for their destination
  • Quality control to check for any damages, scratches, etc.
  • Scanning tracked items using a handheld scanner
  • Manually weighing parcels
  • Distributing parcels to the right bays or dispatch areas after sorting

2008 – 2010
Results: English: B Maths: C Business: C
A LevelsEast Sunderland College
2001 – 2008GCSEsBretton Woods Community School

Relevant Modules:

  • English: B
  • Maths: C
  • ICT: C
  • Science: D
  • Geography: A
  • Business: C
  • History: C
  • Art: B

  • Using mail sorting machines in the warehouse – Royal Mail
  • Level 2 Health and Safety in the Workplace

  • Excellent scanning and sorting skills
  • Exceptional ability to work for long periods while standing
  • Hand sorting mail and parcels with high speed and accuracy
  • Outstanding ability to work under pressure and in a fast-paced workplace
  • Excellent attention to detail
  • Ability to work flexibly at short notice and with excellence

Hobbies and interests

I enjoy going to the gym and spending time with my family and friends, and I also love being outdoors in the garden reading my favourite books. I am an energetic individual who enjoys a wide range of sports such as table tennis, badminton and cricket.


Mr Declan Bartlett
Sorting Manager, Royal Mail
Address: 4 Red Lane, Easton, TS6 6WP
Tel: 0209 3387 2274
Email: [email protected]
Mr Sebastian Peacock
Assistant Manager, TNT
Address: 62 Station Rd, Summer, CT3 6NN
Tel: 0253 2346 9767
Email: [email protected]


Mail Sorter CV Template

Mail Sorter CV Template 2

What makes this CV good and effective?

  • Structured and organised: The CV follows a clear and logical structure. It includes sections for personal details, personal profile, key skills, work experience and education, making it easy for recruiters to navigate. Consistent use of bullet points and headings enhances readability.
  • Work experience: The work experience section is comprehensive, focusing on roles directly related to mail sorting and related tasks. Each job entry offers specific details about responsibilities and achievements, showcasing the candidate’s expertise. They have also correctly placed their experience above their education because that is a greater selling point.
  • Keywords: The candidate has strategically incorporated industry-specific keywords throughout the CV, including terms like “mail sorting”, “sorting machines” and “postal regulations.” This optimisation ensures the CV is more likely to be recognised by applicant tracking systems (ATS) and appeals to hiring managers.
  • Hobbies and interests: The candidate has used their hobbies section to mention a number of sports and physical activities they are involved in, portraying themselves as an active, fit and healthy individual who is physically fit to meet the needs of the mailroom sorter role.
  • Headings: The CV contains a number of distinct and prominent headings, making it easier for the employer to navigate the sections and find the key information that they need. The horizontal lines below the headings make them more visually appealing.

Download CV template

CV template

How to format your CV

  • Include a header with contact details: Place your name, phone number, address and email address in a header at the top of the CV for easy access. This way, your CV will never “get lost in the system” and busy employers will be able to find your contact details quickly.
  • Utilise a clean design: Some applicants, mistakenly, try to compensate for their lack of work experience or qualifications by submitting elaborate and fancy CVs that they hope will impress employers. This is not a good idea, stick to a simple, clean design that ensures your CV is easy on the eyes and doesn’t distract from your content.
  • Keep it concise: Strive to keep your CV concise and focused on the most relevant information. Avoid lengthy paragraphs and irrelevant details. Strive for a one-page CV, but if necessary, extending it to a maximum of two pages is acceptable. Research indicates that shorter CVs tend to be more effective.
  • Proofread for spelling and grammar mistakes: Thoroughly proofread your CV to eliminate any errors, ensuring it’s free from typos and grammatical mistakes. Consider using an online grammar checker like Grammarly that offers a free version or ask a friend, teacher or family member to double-check your CV for you.

How to Write a Mailroom Sorter CV

Personal information

Your CV’s personal information section is where you provide essential details about yourself to potential employers.

It should contain your full name and contact information (address, phone number, email).

Employers use these details to contact you so make sure there are no missing digits in your phone number or typos in your email address.

Also, remember to use a professional email like [email protected] instead of [email protected].

  • Jack Simpson
  • 345 Burchfield Avenue, Sheffield, S3 3SS
  • Mob: 08976 543 210       Email: [email protected]

Profile statement

The personal profile section of your CV is a brief, concise statement about you.

It typically highlights your key skills, experience and career goals, providing potential employers with a quick overview of what you bring to the table.

It should be tailored to the specific job you’re applying for and grab the employer’s attention, making them want to read the rest of your CV.

Read more: Best personal profile examples.

Mail sorter personal profile example:

As an experienced Mail Sorter with a proven track record, I excel in efficiently processing and distributing large volumes of mail. My attention to detail and accuracy have led to a 20% reduction in mail delivery errors in my previous role at Royal Mail. I am committed to ensuring the smooth and timely flow of mail operations.


The achievements section of a CV, typically highlights your notable accomplishments, awards or significant contributions in your career, education or life in general.

The purpose of this section is to grab the attention of the employers.

List your achievements in bullet points.

  • Successfully sorted and distributed an average of 500 pieces of mail daily.
  • Awarded “Employee of the Month” for outstanding performance.
  • Designed and implemented a training program for new hires.
  • Maintained a perfect attendance record throughout my career.
  • Completed a professional development course on mail-handling techniques.

Employment and work experience

When crafting the employment and work experience section of your CV, focus on showcasing your relevant work experience.

Start each job entry with a concise job title, company name and employment dates.

Describe your key responsibilities and achievements using bullet points, emphasising quantifiable results where possible.

Keep it concise, clear and engaging to make a strong impression on potential employers.

July 2021 – Present Mail Sorter         Royal Mail

Main duties and responsibilities performed:

  • Efficiently sorted and organised incoming mail and parcels for timely distribution.
  • Collaborated with team members to meet daily delivery targets, ensuring accuracy and speed.
  • Utilised mail processing machinery, such as automated sorters, to enhance productivity.
  • Achieved a 99% accuracy rate in sorting, contributing to the company’s excellent service record.

Mail sorter duties to add to your CV

  1. Efficiently sort and organise incoming mail and parcels for distribution.
  2. Operate mail processing machinery, such as automated sorters and conveyors.
  3. Ensure accuracy in the sorting process to prevent mail and package errors.
  4. Collaborate with team members to meet daily delivery targets and deadlines.
  5. Inspect and identify damaged or undeliverable items and take appropriate actions.
  6. Maintain a clean and organised work area to facilitate smooth sorting operations.
  7. Handle sensitive or confidential information with discretion and security.
  8. Assist in the loading and unloading of mail and parcels from delivery vehicles.
  9. Monitor and report any equipment malfunctions or maintenance needs.
  10. Contribute to a safe working environment by following health and safety protocols.

Educational background

In the education section of your CV, you need to give details of your formal qualifications such as A-Levels, GCSEs, diplomas or any other relevant educational achievements.

2020-2021 BTEC in Logistics and Supply Chain Management (Level 2) City College LondonGrade achieved: Merit.

Subjects studied:

  • Introduction to Logistics
  • Warehouse Operations
  • Transportation and Distribution
  • Inventory Management
  • 2015 – 2019
    Results: Achieved 7 GCSEs with grades A to C, including English and Mathematics.
    GCSEs London High School

Qualifications & training

In this section, you’ll list your professional qualifications and vocational training to highlight your relevant skills for the role.

  • Level 2 NVQ Certificate in Postal and Courier Services – British Postal Service Training Academy
  • Forklift Truck Operator License – National Logistics Certification Board
  • Health and Safety in the Workplace – City & Guilds
  • Level 3 Diploma in Logistics and Warehousing – London Institute of Logistics
  • First Aid Certification – Red Cross UK

Skills and competencies

In the skills and competencies section of your CV, you’ll showcase your abilities and competencies that are relevant to the job you’re applying for.

Your skills should include practical attributes such as attention to detail, efficient sorting, knowledge of postal regulations and proficiency with mail processing equipment.

Additionally, emphasise soft skills like time management, teamwork and adaptability, as these are crucial for a smooth and efficient mail sorting operation.

  • Efficient sorting: Proficient in accurately and efficiently sorting incoming mail, with a track record of handling high volumes within tight deadlines. For example, consistently processed over 1,000 letters per hour during the peak holiday season at Royal Mail.
  • Attention to detail: Meticulous in ensuring the correct sorting and delivery of mail items, minimising errors and complaints. For instance, reduced misrouted packages by 15% by double-checking addresses at BCD Parcels Ltd.

Useful mailroom sorter skills to add to your CV

  • Technology proficiency: Familiar with sorting machinery and computer systems for tracking and documentation.
  • Team collaboration: Effective in working as part of a team to maintain a smooth workflow in the mailroom.
  • Physical stamina: Capable of lifting, moving and handling heavy mail bags and packages.
  • Customer service: Provides excellent service when dealing with delivery inquiries and concerns.
  • Adaptability: Able to adjust to changing work conditions and schedules.
  • Health and safety compliance: Adheres to safety protocols and ensures a safe work environment.
  • Data entry: Accurate and efficient data entry skills for tracking mail and packages.
  • Attention to security: Ensures the confidentiality and security of sensitive mail and packages.
  • Maintenance skills: Basic maintenance and troubleshooting of sorting machinery.

Hobbies & interests

The hobbies and interests section of your CV contains personal activities and passions that reflect your character and may offer insights into your suitability for the job.

Remember to select hobbies and interests that are relevant to the job or demonstrate transferable skills, as this section can help you make a memorable and well-rounded impression on potential employers.

For a mail sorter role, consider mentioning hobbies like precision-oriented activities (e.g., assembling models or puzzles) or participating in sports that require attention to detail (e.g., archery), as they can demonstrate skills relevant to the job.

I have a strong attention to detail, which extends beyond the workplace. In my free time, I enjoy precision-based hobbies such as model building and coin collecting. These activities further enhance my ability to maintain accuracy and focus in my role as a Mail Sorter.


The references section of your CV typically contains the contact information of individuals who can vouch for your professional qualifications and character, such as former employers or colleagues.

You don’t need to include this section on your CV at this stage of the hiring process unless specifically requested by the employer.

But if you choose to include it, list at least two references, provide their full names, job titles, companies they work for, phone numbers and email addresses, and make sure they are individuals who can speak positively about your work and character.

Vincent Lewis
Postal Supervisor, Swift Mail Services
Address: 456 Bentley Avenue, Manchester, M5 3CD
Tel: +44 987 654 3210
Email: [email protected]
Rebecca Harrison
Operations Manager, XYZ Logistics
Address: 23 River Drive, London, EC1 2AB
Tel: +44 123 456 7890
Email: [email protected]

Tips to make your CV more effective

  • Highlight relevant skills: Showcase essential skills like attention to detail, organisational abilities and time management, which are crucial for efficient mail sorting. You can add a dedicated “Skills” section to your CV or mention these skills in the “Personal Profile” and “Employment History” sections.
  • Use action verbs: Start bullet points with strong action verbs like “managed”, “sorted”, “organised” or “implemented” to make your achievements more impactful.
  • Software proficiency: Mention any software or technology skills relevant to mail sorting, such as familiarity with sorting machines or tracking software.
  • Volunteer work: If you have volunteered in roles requiring organisational skills, include this to demonstrate your commitment beyond paid work. Volunteering is also highly recommended if you don’t have any relevant work experience, it will give your CV a big boost.
  • Consistency in formatting: Maintain a consistent and professional format throughout your CV, with uniform fonts, headings and bullet points. Remember, an eye for detail is very important for this role so you must ensure that the CV you submit is polished and professional.

Written by Sobhan Mohmand
Sobhan is a qualified Careers Advisor and Professional CV Writer with over 10 years of experience in helping job seekers get a job. He is a Member of the Careers Development Institute (CDI) and is listed on the official UK Register of Career Development Professionals. He holds a Level 6 Diploma in Career Guidance and Development (QCF).


    Minimum wage
    Work Experience
    35+ hours per week


  • Perseverance
    Ability to stay motivated despite facing obstacles and setbacks
  • Multitasking
    Ability to multitask in a busy work environment
  • Time Management
    Allocating one’s own time in a systematic manner to complete work efficiently
  • Strength
    Physical strength for lifting and handling goods, parcels, letters and equipment
  • Fitness
    The condition of being physically fit and healthy and being able to stand for a long period of time without a break
  • Attention to Detail
    Ensuring that no “small details” are overlooked

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