As a warehouse assistant, you will be responsible for receiving, processing, organising and dispatching incoming goods and materials.
This comprehensive guide has been created to give you all the necessary information, tips and examples to help you write your perfect warehouse assistant CV and secure more job interviews for this job role.
As a hard-working and proactive individual with three years’ experience in retail stock handling, I re-visited education in the form of an apprenticeship to take my skills and knowledge further. This has, together with my previous work experience, enabled me to work safely and productively in a warehouse environment with heavy goods, machinery and hazardous materials. I am fully capable of taking on a Warehouse Assistant/Operative role with a view to working up to managing a warehouse in the future.
Certificate of Distinction as “Best Performer in Labour Apprenticeships” from Cambridge Regional College, 2015.
2014 – 2016
Cambridge Regional College
Warehouse and Storage Apprentice Intermediate Level 2 and Advanced Level 3)
Learned safety standards for the warehouse as a workplace
Acquired knowledge of hazardous goods handling
Maintained good English and Mathematics skills
Gained an understanding of statutory employment responsibilities and rights
Developed analytical and logic skills
2003 – 2011 Results: English (B), Mathematics (C), IT (B), Design Technology (B), Electronics (C), Physical Education (A), Religious Education (B) and Geography (C)
Surrey Secondary School
Sept 2014 – July 2016
Work Experience (part of Level 2/3 qualification)
Main duties performed:
Worked as part of a warehouse team at Water Mill Industries
Record-keeping and transfers of heavy plumbing equipment
Processing, packing and assembling orders for dispatch
Using equipment to move goods, i.e. hoist and forklift truck
Sept 2010 – Nov 2011
Warehouse Assistant Argos
Main duties performed:
Accepting, moving, checking and storing incoming goods on a daily basis
Loading and unloading vans, lorries and other transport vehicles
Printing of delivery barcodes, delivery notes and customer address labels
Packaging and labelling products before they are sent out
Selecting the space for storage and arranging for goods to be stored in their appropriate places
Rewriting labels and reorganising stock on a regular basis
Communicating orders to the rest of the team
Keeping the working environment clean and safe for everyone to work in
Liaising by radio to customer desk
Regularly checking equipment to ensure that they are in working order
Working night shifts to help cope with demand (if and when required)
Keeping an eye on stock rotation
Dealing with customer enquiries regarding damaged or missing goods
Forklift truck license
BTEC level 1 Workskills (QCF) – PASS
Fire Safety Training – passed with 80%
Full UK driving license and own car
First aid qualification from St John’s Ambulance
Can lift, load and unload heavy goods and materials
Can work methodically and at speed without compromising on quality
Able to maintain a safe, clean and tidy working environment
Comfortable working with computer databases for inputting and retrieving data
Hobbies and interests
Aside from my interest in storage and logistics of goods, I enjoy socialising with my friends and family over the weekends. I regularly go to the gym to keep fit and healthy, and I still get involved every summer with Help the Hospice and Argos partnership events to raise money for charity.
Give priority to your strengths: A standard CV follows a common format and structure; the CV starts with your personal details at the top, followed by your personal profile, achievements, education, employment, skills, hobbies and references. However, depending on your circumstances, you can rearrange some of these sections such as placing the employment section before the education section. This is highly recommended if your work experience is more relevant and impressive than your formal education and qualifications.
Make your CV short and sweet: There are no specific entry requirements for warehouse assistant jobs so you do not need to have a lot of information on your CV to secure this position. Focus on your key education, skills and work experience that will strengthen your CV. A concise one-page CV will be ideal and there is no need to fill another page with irrelevant “fluff.” A maximum of 2 A4 pages is acceptable too but nothing than that more.
Use a professional font such as Times New Roman or Arial: Do not use fancy or difficult-to-read fonts as those will distract from the content of your CV. You can find a list of traditional, high-legibility fonts here.
Use short sentences, bullet points and clearly defined subheadings: This will improve the scannability and readability of your CV, ensuring that nothing important is missed by the employer when reading your CV.
A personal profile statement (also called a CV summary) is a short paragraph that tells the employer about your key characteristics, abilities, experience and why they should consider you as a candidate for the advertised position.
Length: A perfect personal profile should not be longer than 3-4 sentences, anything longer than that and the employer may lose interest and not read it entirely. Try to say more in fewer words!
Evidence: Back up everything you say with real-life examples.
Highlight your strengths: Mention your key strengths and achievements such as relevant work experience, promotions, improved business, working on your own initiative, etc. Try not to copy and paste information from the other sections of your CV; instead, briefly highlight some key points in your personal profile and expand on those points in more detail in the relevant parts of your CV.
I am a hardworking and methodical warehouse assistant with over two years of experience in the industry. I thrive working in a busy work environment and I have picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets. I am familiar with various stock management systems including scanners, printers and stock ordering software. I am eager to learn and I take a serious approach to meeting the expectations of both my supervisors and clients.
Next, list down some of your achievements and accomplishments to improve the impact of your CV and increase the chances of being shortlisted for an interview.
Examples of achievements:
Awards received (at work or in school, college or university)
Relevant work experience
Solved a problem
Elected for leadership positions
Excellent customer feedback
Consistently meeting and exceeding warehouse performance targets.
Achieved good grades in college studies.
Employment and work experience
The employment and work experience section, as its name suggests, should contain details about your previous jobs, including full-time, part-time and voluntary positions.
Each entry should contain the following information:
Ensure the warehouse is clean and tidy at all times.
Use a forklift for stacking pallets.
Education and training
Next, list down details of your education to date and any qualifications you hold.
You can include:
College-level qualifications such as BTECs and A-Levels
School-level qualifications such as GCSEs or equivalent
Vocational education and training courses
Write each entry in reverse chronological order (most recent first).
2018-2020 Results: Maths (B), Information Technology (C) and English (C).
East Sutton Academy
2016 – 2018 Results: 6 GCSEs at Grades A*-C, including Maths and English.
The qualifications section of your CV should contain a list of additional qualifications that you have gained on top of the education that you have listed in the previous section. Mostly, these are professional training qualifications.
Level 2 Certificate in the Principles of Warehousing
NCFE Level 1 Certificate in Warehousing and Storage
The skills section should contain a bullet-pointed list of your skills, talents and abilities.
Try to include a mixture of both soft skills (e.g. communication or organisational skills) and hard skills (e.g. operating a forklift or using specialist warehouse systems).
Excellent customer service skills, demonstrated in fulfilling orders to the complete satisfaction of managers and clients.
Ability to work under pressure in a fast-paced work environment
Excellent interpersonal skills, demonstrated in my current job by working with a variety of people from all backgrounds.
Scanning, labelling and tracing items in the warehouse
Organising stock into their correct locations
Loading and unloading vans, trucks and lorries
Managing the inventory and ordering stock when required
Excellent teamwork and collaboration skills
Operating a forklift in a safe manner
Ability to work in a fast-paced work environment
Hobbies and interests (optional)
The hobbies and interests section is often overlooked but it is quite an important part of your CV, especially if you lack relevant work experience or don’t have many qualifications.
You should use your hobbies and interests to add more value to your CV.
Mention some of your relevant hobbies or interests that positively highlight some of your skills, abilities and passions. For example, playing a sport like football or going regularly to the gym shows the employer that you are fit and healthy, an essential requirement for being a successful warehouse assistant.
In my free time, I enjoy watching TV and reading non-fiction books. I also regularly exercise at my local gym and play badminton with my friends at weekends.
In this section, write the details of at least one or two referees who know you well, have worked with you before and who can vouch for you to the prospective employer. Your referee could be a former employer, manager, teacher, tutor, etc.
Focus on your transferable skills: Do you want to apply for a warehouse assistant job but you don’t have work experience? Don’t worry, just focus on your transferable skills on your CV. Transferable skills are skills you can take from one job to another, for example, communication, collaboration and problem-solving skills. Look for examples in your life where you have used certain transferable skills and highlight how they will be useful for the advertised position.
Highlight your physical strength and fitness: This is a physically demanding job that involves heavy lifting, standing and walking a great deal. Try to highlight on your CV that you are physically fit and strong, such as in the hobbies and interests section or in your personal profile statement.
You’ve now reached the end of this guide.
If you have followed all the guidelines and tips in this guide, you should now have an impressive warehouse assistant CV that will get you job interviews in no time.
Good luck with your job hunt!
Written by Sobhan Mohmand Sobhan is a qualified Careers Advisor and Professional CV Writer with over 10 years of experience in helping job seekers get a job. He is a Member of the Careers Development Institute (CDI) and is listed on the official UK Register of Career Development Professionals. He holds a Level 6 Diploma in Career Guidance and Development (QCF).
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