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Student Support Officer CV Template + Tips and Download

Sobhan Mohmand, Career Expert 6 May 2021

Tip: Use the Student Support Officer CV Template below as an example to help you write your own personal and fully-tailored CV.

Kimberley Nolan

25 Woodland Ave
Northamptonshire
NV51 9JT
Mob: 079 4562 8932 Email: [email protected]

Personal profile statement

I am a dedicated, hardworking and approachable Student Support Officer with a great passion for helping young people to succeed. I am a highly enthusiastic and focused individual with an excellent work ethic and strong communication skills. I have the right attitude, relevant academic background and work experience to be great at my job. I enjoy working in a fast-paced work environment, and I can work under pressure and deal professionally with difficult situations.

Achievements

1st Class Degree in BSc Education from the University of Southampton
The Higher Education Achievement Report (HEAR)
St. John’s Ambulance First Aid Support

Education

2013 – 2016

BSc Education (Hons)

University of Southampton

Grade achieved: 1st Class

Relevant Modules:

Contemporary Education Issues, Problems and Policies
Student Support, Information, Advice and Guidance
Current Issues in Teaching and Learning in Schools
Supporting Educational Institutions
Inequalities in Education: Class, Race and Gender
Supporting pupils with literacy difficulties and dyslexia

2011 – 2013
Results: Sociology: A English Literature: B Health and Social Care: B

A Levels

Kingsheath College

2005 – 2011
Results: 10 GCSEs at Grades A-C, including Maths (A) and English (B)

GCSEs

Anderson School

Work experience

Jun 2016 – Present

Student Support Officer Aston College

Main duties performed:

Being the first point of contact for parents, staff and students
Dealing with student enquiries, issues and concerns on a daily basis
Ensuring that the students who need additional help and support receive it
Provide learning support to students during and after classes
Assisting students with writing job, UCAS and university applications
Working with individual students to set agreed targets for the term
Tracking the learners’ progression and holding regular review sessions
Liaising with teachers, mentors, parents and students regarding student services
Assisting teaching staff to devise and implement individual learning plans for students that require additional support and assistance
Providing excellent customer service at all times
Processing student registrations during enrolment week
Assisting with marketing and promoting the College on open days
Provided administrative support to the Head of Student Services

Mar 2014 – Sept 2015

Student Support Worker Hillton Secondary School

Main duties performed:

Assisting students with course planning, learning and financial issues
Making students aware of their options by giving them appropriate information
Providing ‘at risk’ students with assistance throughout their studies
Positively interacting with students to ensure a helpful and professional service
Helping students access the learning development and career centres
Assisting students with reviewing and planning their course timetables
Advocating and promoting further education and higher education
Effectively managing student issues with appropriate confidentiality
Logging meetings and communications of student meetings on the system
Performing general Admin duties

Qualifications

Level 3 N.V.Q. Employability Skills
Level 2 ECDL

Skills

Excellent organisational, interpersonal and communication skills
Excellent MS office abilities: Word, Excel, Outlook and OneNote
Professional and courteous telephone manner
Proficient in many social media sites (Twitter, YouTube and Facebook)
Understanding of Health and Safety issues in an educational environment

Hobbies and interests

During my spare time, I enjoy volunteering for charity work, going out with friends, playing the violin and reading non-fiction books and magazines. Additionally, I enjoy playing football with our local team during the spring and summer months.

References

Ms Sarah Willingham
Student Support Manager, Leeds University
Address: 3 Milk Rd, Clay, CL48 1QT
Tel: 0744 6788 4522
Email: [email protected]

Mr Clark Hodge
Principal, Hillton Secondary School
Address: 16 Clock Ln, Dorset, DJ2 9FK
Tel: 0742 6844 4588
Email: [email protected]

Please note: the above CV Example is presented in the UK format and layout.

Preview

Download

Click here to download the above CV Sample (blank).

COLLECTION: You may also want to browse through our collection of Free CV Templates and download any of the editable CVs to create your own (available in Microsoft Word format and convertible to PDF).

Tips

Customer Service: The key requirement for any Student Support Officer is to have excellent customer service skills. You should emphasise on your CV that you are friendly, approachable, professional and that you care about making your students successful.

Good Luck!

Written by Sobhan Mohmand
Sobhan is a qualified Careers Advisor and Professional CV Writer with over 10 years of experience in helping job seekers get a job. He is a Member of the Careers Development Institute (CDI) and is listed on the official UK Register of Career Development Professionals. He holds a Level 6 Diploma in Career Guidance and Development (QCF).

OVERVIEW

SALARY RANGE
£16.000 – £27.000
ENTRY
Degree or Work Experience
WORKING HOURS
38+ hours per week

Competencies

Communication Skills
Excellent communication skills to communicate with students, parents, staff and other third-party professionals
Writing Skills
Outstanding writing skills to write clear and concise reports
Computing Skills
Having good knowledge of computers and Microsoft Office
Listening Skills
Listen attentively and sympathetically to student’s concerns and complaints
Caring
Ability to care for and empathise with students needs and requirements to succeed
Public Speaking
Give a presentation to a group of people (students, parents, colleagues, etc)