Student Support Officer CV Template + Tips and Download - CV Plaza

Student Support Officer CV Template + Tips and Download

author Sobhan Mohmand, Career Expert         date 6 May 2021

Tip: Use the Student Support Officer CV Template below as an example to help you write your own personal and fully-tailored CV.

Kimberley Nolan

25 Woodland Ave
NV51 9JT
Mob: 079 4562 8932       Email: [email protected]

Personal profile statement

I am a dedicated, hardworking and approachable Student Support Officer with a great passion for helping young people to succeed. I am a highly enthusiastic and focused individual with an excellent work ethic and strong communication skills. I have the right attitude, relevant academic background and work experience to be great at my job. I enjoy working in a fast-paced work environment, and I can work under pressure and deal professionally with difficult situations.


  • 1st Class Degree in BSc Education from the University of Southampton
  • The Higher Education Achievement Report (HEAR)
  • St. John’s Ambulance First Aid Support


2013 – 2016BSc Education (Hons)University of SouthamptonGrade achieved: 1st Class

Relevant Modules:

  • Contemporary Education Issues, Problems and Policies
  • Student Support, Information, Advice and Guidance
  • Current Issues in Teaching and Learning in Schools
  • Supporting Educational Institutions
  • Inequalities in Education: Class, Race and Gender
  • Supporting pupils with literacy difficulties and dyslexia

2011 – 2013
Results: Sociology: A English Literature: B Health and Social Care: B
A LevelsKingsheath College
2005 – 2011
Results: 10 GCSEs at Grades A-C, including Maths (A) and English (B)
GCSEsAnderson School

Work experience

Jun 2016 – PresentStudent Support Officer     Aston College

Main duties performed:

  • Being the first point of contact for parents, staff and students
  • Dealing with student enquiries, issues and concerns on a daily basis
  • Ensuring that the students who need additional help and support receive it
  • Provide learning support to students during and after classes
  • Assisting students with writing job, UCAS and university applications
  • Working with individual students to set agreed targets for the term
  • Tracking the learners’ progression and holding regular review sessions
  • Liaising with teachers, mentors, parents and students regarding student services
  • Assisting teaching staff to devise and implement individual learning plans for students that require additional support and assistance
  • Providing excellent customer service at all times
  • Processing student registrations during enrolment week
  • Assisting with marketing and promoting the College on open days
  • Provided administrative support to the Head of Student Services

Mar 2014 – Sept 2015Student Support Worker       Hillton Secondary School

Main duties performed:

  • Assisting students with course planning, learning and financial issues
  • Making students aware of their options by giving them appropriate information
  • Providing ‘at risk’ students with assistance throughout their studies
  • Positively interacting with students to ensure a helpful and professional service
  • Helping students access the learning development and career centres
  • Assisting students with reviewing and planning their course timetables
  • Advocating and promoting further education and higher education
  • Effectively managing student issues with appropriate confidentiality
  • Logging meetings and communications of student meetings on the system
  • Performing general Admin duties


  • Level 3 N.V.Q. Employability Skills
  • Level 2 ECDL


  • Excellent organisational, interpersonal and communication skills
  • Excellent MS office abilities: Word, Excel, Outlook and OneNote
  • Professional and courteous telephone manner
  • Proficient in many social media sites (Twitter, YouTube and Facebook)
  • Understanding of Health and Safety issues in an educational environment

Hobbies and interests

During my spare time, I enjoy volunteering for charity work, going out with friends, playing the violin and reading non-fiction books and magazines. Additionally, I enjoy playing football with our local team during the spring and summer months.


Ms Sarah Willingham
Student Support Manager, Leeds University
Address: 3 Milk Rd, Clay, CL48 1QT
Tel: 0744 6788 4522
Email: [email protected]
Mr Clark Hodge
Principal, Hillton Secondary School
Address: 16 Clock Ln, Dorset, DJ2 9FK
Tel: 0742 6844 4588
Email: [email protected]

Please note: the above CV Example is presented in the UK format and layout.





Click here to download the above CV Sample (blank).

COLLECTION: You may also want to browse through our collection of Free CV Templates and download any of the editable CVs to create your own (available in Microsoft Word format and convertible to PDF).


  • Customer Service: The key requirement for any Student Support Officer is to have excellent customer service skills. You should emphasise on your CV that you are friendly, approachable, professional and that you care about making your students successful.

Good Luck!

Written by Sobhan Mohmand
Sobhan is a qualified Careers Advisor and Professional CV Writer with over 10 years of experience in helping job seekers get a job. He is a Member of the Careers Development Institute (CDI) and is listed on the official UK Register of Career Development Professionals. He holds a Level 6 Diploma in Career Guidance and Development (QCF).


    £16.000 – £27.000
    Degree or Work Experience
    38+ hours per week


  • Communication Skills
    Excellent communication skills to communicate with students, parents, staff and other third-party professionals
  • Writing Skills
    Outstanding writing skills to write clear and concise reports
  • Computing Skills
    Having good knowledge of computers and Microsoft Office
  • Listening Skills
    Listen attentively and sympathetically to student’s concerns and complaints
  • Caring
    Ability to care for and empathise with students needs and requirements to succeed
  • Public Speaking
    Give a presentation to a group of people (students, parents, colleagues, etc)

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