Travel Agent CV Template + Tips and Download - CV Plaza

Travel Agent CV Template + Tips and Download

Tip: Use the Travel Agent CV Template below as an example to help you write your own personal and fully-tailored CV.

Joseph Lee

261 Uplands Road
Derbyshire
DH1 6SW
Mob: 079 7897 4577       Email: joseph.lee@live.co.uk

Personal profile statement

I am an energetic, well-travelled and motivated Travel Agent with excellent interpersonal, communication and writing skills. I enjoy working with a variety of people, and I am able to carry out clear research and analysis of market prices when required and I strive to achieve the best possible results at all times.

Achievements

  • Summer Internship with Thomas Cook, 2014
  • Graduated in top 10% by Grade – Canterbury University, 2015
  • Student Ambassador, Canterbury University, 2013

Education

2011 – 2014BA Tourism and Leisure StudiesCanterbury UniversityGrade achieved: [Upper second-class honours]

Relevant Modules:

  • Place, Environment and Culture
  • Service Management for Tourism, Leisure & Events Industries
  • Travel and Development in the Developing World

2010 – 2011
Results: Leisure and Tourism: A English Literature: B Sociology: B
A LevelsHall Cross Sixth Form
2002 – 2010
Results: 9 GCSEs at Grades A*-C.
GCSEsHall Cross High School

Work experience

Nov 2015 – PresentTravel Agent         Thomas Cook

Main duties performed:

  • Using a variety of different resources, both in-house and online, for researching desirable holiday spots and travel options with attractive prices, and advising customers accordingly
  • Booking flights, hotels, trains and cars for customers
  • Transferring people between airports to/from the hotels
  • Liaising with airlines and other service providers on behalf of customers
  • Making reservations, filing, checking and printing confirmation e-tickets
  • Dealing with customer enquiries (face-to-face, over the phone and through e-mail) on a daily basis
  • Dealing with difficult or stressed customers in person and over the phone
  • Calculated rates of return before making final decisions on bookings
  • Organising bespoke holiday packages across Europe, Africa and Asia
  • Handling cash, taking payments, issuing refunds and selling currency
  • Solving any of the customer’s problems that may occur before, during and after the trip including rearrangements and cancellations
  • Dealing with overbooking, cancellations, relocations and missing flights
  • Informing customers of any changes to their holiday plans
  • Making sure that all marketing materials (posters, flyers and brochures) are stacked up properly and nicely presented
  • Filing, photocopying and general administrative duties

Feb 2014 – Sept 2015Hotel Receptionist         Plaza Hotels

Main duties performed:

  • Dealing with any bookings made, either online, over the phone or face-to-face
  • Welcoming guests when they arrive, taking them through the check-in procedure at the beginning and the check-out process when leaving the hotel
  • Allocating rooms to each guest and handing out keys upon arrival
  • Producing bills and taking payments upon check-out
  • Taking any messages left for guests
  • Carrying out general admin work, including filing and photocopying

Qualifications

  • Level 3 (Extended) Diploma in Travel and Tourism
  • Level 2 European Computer Driving Licence (ECDL)
  • Company training in computer reservations system (CRS)

Skills

  • Working knowledge of travel booking and reservation systems, including Amadeus, Galileo and Fidelio.
  • Proficient in using the Microsoft Office suite, online research tools, communication programs, databases and spreadsheets
  • Strong customer care skills, developed through past work experience in the field
  • Well-travelled with a good understanding of worldwide travel destinations and cultures and marketing them accordingly to individual customers
  • Developing business relationships with suppliers and external service providers

Hobbies and interests

I have recently taken up cycling and am currently training to complete a 15-mile bike race for Cancer Research UK. Joining a cycling club has not only helped me to reach my fitness goals, but it has also allowed me to meet new people and develop my communication skills in the process.

References

Mrs Andrea Collins
Senior Travel Agent, Thomas Cook
Address: 6 Field Rd, Chester, CQ8 1YT
Tel: 0748 6579 4562
Email: andrea.c@live.co.uk
Mr William Payne
Manager, Plaza Hotels
Address: 12 Blue Ln, Leeds, LU20 9FE
Tel: 0944 7891 8953
Email: william.p@gmail.com

Please note: the above CV Example is presented in the UK format and layout.

Preview

travel-agent-cv-template-1

travel-agent-cv-template-2

Download

Click here to download the above CV Sample (blank).

COLLECTION: You may also want to browse through our collection of Free CV Templates and download any of the editable CVs to create your own (available in Microsoft Word format and convertible to PDF).

Tips

  • Research Skills In order to be a competent Travel Agent you need to have excellent research and analytical skills. There are hundreds of travel and accommodation websites containing thousands of different holiday packages and offers. Your job is to identify the most attractive deals and presenting them to the customer(s) for purchasing. It is, therefore, recommended that you make mention of these skills on your CV by giving real-world examples of where you have developed/utilised these skills with a successful outcome.

Good Luck!

travel-agent

OVERVIEW

  • SALARY RANGE
    £14.000 – £35.000
  • ENTRY
    Relevant Work Experience
  • WORKING HOURS
    37+ hours per week

Competencies

  • Communication Skills
    Excellent language skills to interact with staff, customers and third-party service providers
  • Computing Skills
    Having good knowledge of computers, Microsoft Office and online reservation programs
  • Organisational Skills
    Excellent organisation skills to balance a heavy workload
  • Numeracy Skills
    Dealing with numbers and figures in a financial context
  • Customer Service
    Making customer satisfaction the highest priority of the business
  • Teamwork
    Working with people with diverse skill sets and different backgrounds

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