Tour Manager CV Template + Tips and Download - CV Plaza

Tour Manager CV Template + Tips and Download

Tip: Use the Tour Manager CV Template below as an example to help you write your own personal and fully-tailored CV.

Gavin Watson

114 Dairy Way
Cornwall
CA74 6NH
Mob: 079 4355 6678       Email: gavin.w@live.co.uk

Personal profile statement

I am a passionate, enthusiastic and approachable Tour Manager with over two years’ experience in working for a UK tour company in the travel and tourism industry. My responsibilities included planning tours, organising accommodation and flights and giving guided tours to visitors of all ages. My job has given me a much better and more rounded understanding of different cultures, lifestyles, ways of living and doing business. I have excellent communication and interpersonal skills and I enjoy working with a variety of people from all backgrounds. I take great pride in my job and strive to achieve the best possible outcome at any business interaction.

Achievements

  • “Best Customer Service” Award, Candy County
  • President of Languages Society, 2014
  • Student Ambassador, 2013

Education

2011 – 2014BA Travel and TourismThe University of NottinghamGrade achieved: [2:1]

Relevant Modules:

  • Introduction to Events Management
  • Understanding Tourism and Hospitality
  • Leisure Marketing
  • Business Economics
  • Events and Urban Regeneration
  • Heritage, Culture and Society

2009 – 2011
Results: Spanish: A Business Studies: A English Language: B
A LevelsSummerfield Sixth Form
2003 – 2009
Results: 11 GCSEs at Grades A*-C.
GCSEsSt Albert High School

Work experience

Oct 2014 – PresentTour Manager       Candy County Trips

Main duties performed:

  • Welcoming customers upon arrival and discussing their travel plans
  • Tailoring tour packages to accommodate the needs of individual visitors
  • Developing various packages for both international and domestic destinations
  • Preparing travel routes for top destinations
  • Liaising with travel agents, airlines, hotels, transportation and other companies
  • Arranging travel, flights, accommodation and other tour-related activities
  • Ensuring the smooth running of tours, trips and activities on a daily basis
  • Organising accommodation and calling ahead to ensure that everything runs smoothly when the customers arrive
  • Ensuring that the travellers have all the travel documentations including tickets, passports, visas and the relevant insurance policies
  • Working directly with passport control and immigration (when required)
  • Developing specialist knowledge of each area of the trip
  • Dealing with any customer queries, concerns or emergencies
  • Writing accurate and clear reports following the completion of a trip
  • Managing employee wages, and travelling and operational expenses
  • Accompanying tourists when required
  • Providing feedback after the completion of the trip
  • Ensuring that customer expectations are met or exceeded

Feb 2014 – Aug 2014Travel Agent             Thomson

Main duties performed:

  • Offering advice regarding holiday destinations, offers and discounts
  • Explaining the different holiday packages that are currently available and recommending the most appropriate plans for individual travellers
  • Taking deposits and organising payment plans
  • Operating specialist computer systems to make bookings and process payments
  • Remaining in contact with the customers and informing them when tickets and other documentation are ready
  • Deal with any last-minute bookings, cancellations or emergencies
  • Carrying out general admin work including filing and photocopying

Qualifications

  • Level 2 Certificate in Travel and Tourism
  • First Aid Training course – St John Ambulance
  • TEFL Qualified

Skills

  • Travelling: I am well-travelled in Europe, Central and North America, Asia and Australasia. This knowledge and experience enable me to make appropriate decisions for the benefit of the organisation I work for and its customers.
  • Communication and negotiation skills: My excellent communication and negotiation skills have enabled me to work with a variety of different companies, including airlines, hotels and transportation companies, and negotiate excellent deals for our customers.
  • Organisational skills: I am a highly organised individual, and I have organised more than a hundred tours and activities for tourists with outstanding results.
  • Driving: Full UK driving licence with own method of transportation.

Hobbies and interests

In my spare time, I enjoy going out with my friends and family to restaurants, theatres and local events. I am also fascinated by geography and history, and I regularly travel around the country to visit various tourist attractions.

References

Mr Clark Aston
Director, Candy County Trips
Address: 40 Free Rd, Kent, KJ4 6DY
Tel: 0743 6844 6793
Email: clark.aston@live.co.uk
Mrs Pippa Johnson
Manager, Thomson
Address: 7 Soho Rd, Leeds, LX5 9FL
Tel: 0980 8754 9853
Email: pippa.johnson@gmail.com

Please note: the above CV Example is presented in the UK format and layout.

Preview

tour-manager-cv

tour-manager-cv-template-2

Download

Click here to download the above CV Sample (blank).

COLLECTION: You may also want to browse through our collection of Free CV Templates and download any of the editable CVs to create your own (available in Microsoft Word format and convertible to PDF).

Tips

  • Personality: The primary responsibility of a Tour Manager is to plan and organise trips for visitors, both nationally and internationally. Your CV should, therefore, clearly demonstrate that you are an outgoing, adventurous, knowledgeable and organised individual with an enduring passion for travelling, meeting new people from different cultures, exploring new holiday destinations and providing an unforgettable customer service. You can achieve this by giving some real-world examples in the Work Experience, Skills or Hobbies and Interests sections of your CV.

Good Luck!

tour-manager

OVERVIEW

  • SALARY RANGE
    £15.000 – £30.000
  • ENTRY
    Degree or Relevant Work Experience
  • WORKING HOURS
    37+ hours per week

Competencies

  • Communication Skills
    Ability to communicate effectively with clients, staff members and other professionals from the travel and tourism industry
  • Computing Skills
    Ability to use a computer effectively for business needs, e.g. researching the cheapest tour packages, retrieving quotes,  processing payments,  etc.
  • Organisational Skills
    Keeping organised and focus on the important tasks at hand
  • Management
    Ability to lead and inspire staff to accomplish success for the company
  • Problem -solving
    Excellent problem-solving skills to deal with issues or emergencies when required
  • Customer Service
    Ability to relate to customer’s needs and offering appropriate advice and solutions

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