Are you looking to write your perfect Facilities Assistant CV?
Landing your dream role in facilities assistance begins with a well-crafted curriculum vitae, your first opportunity to make a lasting impression on potential employers. It serves as a comprehensive snapshot of your qualifications, experience and achievements in the field.
In this article, we’ll provide you with a complete step-by-step guide, along with valuable tips and examples, to assist you in creating a compelling CV that will get you hired in no time. Let’s get started!
1 Crown Street Long Load TA10 0UP Mob: 078 3623 3443 Email: [email protected]
Personal profile statement
I am an energetic, driven and hardworking Facilities Assistant with outstanding time management and customer service skills. I have gained more than three years of experience in this field, and I’m looking forward to utilising my skills and abilities in an organisation where I can make a tangible difference on a daily basis.
Education
2006 – 2008
Level 3 NVQ in Facilities Management
Seaside College
Results: (Merit, Merit, Distinction)
Relevant Modules:
Health, safety and welfare in construction (D)
Establish and monitor the facilities required by clients (M)
Project Management (D)
Monitor and solve customer service problems (M)
Building surveying (M)
Manage facilities management projects (D)
Building regulations and control (M)
2000 – 2006 Results: 11 GCSEs at Grades A*-C.
GCSEs
Greenfield Science School
Work experience
Apr 2013 – Present
Facilities Assistant SEMCO Facilities Services
Main duties performed:
Covering the reception from 7.30 am until 8 am, break times and holidays
Meeting and greeting clients and contractors
Booking rooms, meetings, caterers, etc.
Setting up and utilising the IT equipment for meetings and events
Supporting the Facilities Manager in the day-to-day activities
Assisting people in and around the workplace
Ensuring all Health and Safety, legal compliance and procedures are followed
Liaising with couriers and suppliers
Basic admin duties such as printing, photocopying and filing
Performing building checks
Monitoring CCTV and the premises’ security (including access control)
Carrying out risk assessments
Ensuring meeting rooms are clean and tidy before and after a meeting
Replenishing all consumables (when required)
Checking stock and ensuring supplies are purchased
Handling incoming and outgoing mail, packages and other deliverables
Inspecting and maintaining cleanliness throughout the facilities
Assisting with the preparation and layout of rooms
Ensuring emergency repairs are carried out as soon as possible
Organising the appropriate health & safety training for staff
Maintaining and updating accurate records and information systems
Liaising with the different departmental teams within the organisation
Coordinating all the facility maintenance, repairs and renewals
Acting as Fire Marshal in the event of an evacuation
Dec 2012 – Apr 2013
General Building Assistant Belem Housing Ltd.
Main duties performed:
Developing relationships with other members of the site team and our tenants
Calculating and comparing costs for required goods or services.
Covering the Site Manager’s responsibilities when he is off-site
Performing finance duties such as ordering, POs and invoicing
Ensuring the building is safe and secure at all times
Ensuring all stakeholders adhere to Health and Safety Regulations
Performing security/maintenance checks around the premises
Accurately logging any problems/issues encountered
Performing minor cleaning tasks
Arranging site services for customers
Ensuring the appropriate procedures are in place and known to staff
Ensuring the premises are kept in a tidy state
Contacting suppliers to resolve any problems the customers might have
Qualifications
Workplace Hazard / Fire Awareness – The British Safety Council
First Aid (5-day training)
NVQ Level 2 in Cleaning and Support
Skills
Excellent interpersonal skills
The excellent ability to multitask & prioritise workload
Excellent IT skills (Microsoft: Word, Excel, Access, etc)
Full, clean UK driving license with my own transport
Hobbies and interests
I find myself to be an outgoing and friendly individual; I love socialising, meeting new people and volunteering at local Community centres. I also regularly go to the gym to keep fit and healthy.
Utilise a clean and professional layout: Ensure your CV has a tidy, well-organised format, with clear headings and consistent fonts, presenting a polished and easy-to-read document.
Highlight key skills relevant to the role: Showcase relevant skills prominently. Include both hard skills (e.g., equipment maintenance, health and safety compliance) and soft skills (e.g., communication, problem-solving) to provide a comprehensive overview of your capabilities.
Use key words from the job description: Tailor your CV by incorporating keywords from the job description, enhancing its visibility to applicant tracking systems (ATS) and demonstrating alignment with the role.
Prioritise relevant experience: Place greater emphasis on experiences directly related to facilities management, detailing your contributions and impact in those roles. If you have extensive experience, you should place this section on the first page of your CV, before the Education section.
Proofread your CV before sending it to employers: Thoroughly proofread your CV to eliminate any grammatical errors or typos, presenting a polished and error-free document to potential employers.
Your CV’s personal information section is the opening snapshot that introduces you to potential employers.
It should contain essential details such as your full name, contact information (including address, phone number and professional email), and, if customary in your region, a professional photo.
Don’t include unnecessary details such as your date of birth, marital status, or any personal hobbies unless they are directly relevant to the job.
Avoid using an informal email address; instead, opt for a professional one that includes your name.
Also, refrain from sharing sensitive information like your National Insurance number.
In your CV’s personal profile section, you provide a concise summary of your professional background, key skills, and career objectives.
The personal profile is crucial as it offers employers a quick insight into your qualifications, skills, and career goals, helping them assess your suitability for the role at a glance.
Conciseness is key: Keep your personal profile brief, summarizing your key skills and achievements in a few sentences.
Relevance to the role: Tailor your profile to match the specific requirements of the Facilities Assistant position you’re applying for.
Showcase impact: Highlight measurable achievements to demonstrate your effectiveness in previous facilities management roles.
Dedicated Facilities Assistant with a proven track record in maintaining optimal workplace functionality. Experienced in implementing streamlined inventory management systems, resulting in a 15% reduction in operational costs. Adept at ensuring compliance with health and safety regulations and managing maintenance schedules for enhanced facility efficiency. Seeking to bring my expertise in facilities management to contribute to a dynamic and well-maintained work environment.
Achievements and awards
In the achievements section of your CV, you’ll showcase a bullet-pointed list of your key accomplishments. This is where you directly tell employers about your standout moments – think awards, promotions, exceptional academic achievements, or any significant contributions you’ve made in your previous roles. By highlighting these accomplishments, you demonstrate your tangible impact and the value you bring to potential employers.
Achieved a Level 4 Diploma in Facilities Management with Distinction.
Received Employee of the Month twice for outstanding contributions to facility upkeep.
Completed a Health and Safety Certification, ensuring a secure work environment.
Led a team in the implementation of a digital inventory system, improving efficiency by 25%.
Employment history
In the employment history section of your CV, you provide a detailed account of your professional journey. This is where you narrate your work experience, focusing on key responsibilities, achievements, and the impact you’ve had in each role.
Maintenance oversight: Ensuring the regular inspection and maintenance of facilities, including heating, ventilation, and air conditioning systems.
Health and safety compliance: Implementing and enforcing health and safety protocols, conducting risk assessments, and ensuring compliance with regulations.
Space management: Organising and optimising office layouts, contributing to a more efficient and productive workspace.
Inventory control: Managing and monitoring inventory levels for facility supplies and equipment, ensuring timely restocking.
Emergency response planning: Developing and executing emergency response plans, conducting drills to enhance staff preparedness.
Supplier coordination: Liaising with external suppliers and contractors for facility-related services, negotiating contracts and ensuring quality standards.
Event coordination: Organising and managing facility-related events, from office relocations to team-building activities.
IT infrastructure support: Collaborating with IT teams to address and resolve facility-related technology issues.
Employee support: Providing assistance to employees with workspace-related concerns, fostering a positive and functional work environment.
Education
The education section of your CV is a chronological overview of your academic journey, showcasing your qualifications from most recent to earliest.
Start with your university degree (if you have one), listing the institution, degree earned, and graduation date. Next, include other relevant qualifications like A-Levels, GCSEs, certificates or diplomas, ensuring to highlight achievements and subjects studied.
Example:
September 2016 – June 2020
Bachelor of Science in Facilities Management
University of Cardiff
Degree Classification: Upper Second Class (2:1).
Subjects Studied:
Facilities Operations
Health and Safety Management
Sustainable Facility Practices
Project Management in Facilities
September 2014 – June 2016 Results: A-Levels in Business Studies (A), Geography (B), and Design & Technology (C).
A-Levels
Birmingham College
Professional training and qualifications
In this section of your CV, highlight your professional training and vocational qualifications, complementing your educational background.
List certifications, courses, and relevant vocational training, emphasising their direct relevance to the facilities assistant role.
For example, include certifications in health and safety management, facilities maintenance, or any vocational training specific to the facilities management field.
Example:
Level 4 Certificate in Facilities Management – Facilities Management Association (FMA)
Health and Safety Executive (HSE) Certified – Health and Safety Executive
Level 3 NVQ Diploma in Customer Service – The Open University
Certified Facilities Manager (CFM) – International Facility Management Association (IFMA)
Diploma in Project Management – Institute of Leadership and Management (ILM)
Certified First Aider – British Red Cross
Diploma in Team Leadership – City & Guilds
Fire Safety Awareness Training – Fire Protection Association (FPA)
Skills and competencies
In the skills section of your CV, you provide a snapshot of your professional capabilities, making it easier for employers to assess your suitability for the advertised role.
Highlight both hard and soft skills relevant to the position, such as equipment maintenance, health and safety compliance, communication, and problem-solving.
Example:
Facilities maintenance: Proven ability in conducting routine maintenance checks, ensuring optimal functionality of equipment and facilities.
Health and safety compliance: Adept at implementing and enforcing health and safety protocols, evidenced by a track record of incident-free work environments.
IT proficiency: Technically proficient in using relevant software and tools for facilities management, enhancing overall operational efficiency.
Inventory management: Competent in overseeing and managing facility-related inventory, ensuring adequate supplies.
Communication: Excellent verbal and written communication skills for effective interaction with teams and stakeholders.
Problem-solving: Strong analytical and problem-solving abilities to address facility-related challenges promptly.
Facilities maintenance: Proficient in conducting routine maintenance checks, ensuring equipment and facilities operate optimally.
IT proficiency: Technically proficient in using relevant software and tools for efficient facilities management.
Emergency response planning: Skilled in developing and executing emergency response plans, ensuring team preparedness.
Customer service: Committed to providing excellent customer service, reflected in positive feedback and satisfaction ratings.
Time management: Efficiently manage time and priorities, meeting project deadlines consistently.
Documentation: Maintain accurate and detailed records of facility-related activities and maintenance.
Attention to detail: Meticulously attend to details to ensure precision in facility operations and management.
Hobbies & interests
The hobbies and interests section of your CV is an opportunity to showcase your personality and provide a glimpse into your life outside of work.
Include hobbies that reflect your well-rounded nature, demonstrating qualities like teamwork, creativity, or leadership.
Example:
In my leisure time, I am passionate about maintaining a welcoming and organized environment, aligning with the skills required for a Facilities Assistant role. Engaging in DIY projects allows me to apply my hands-on skills, ensuring a meticulous approach to tasks. Additionally, my interest in sustainability reflects my commitment to promoting eco-friendly practices within the workplace.
Referees
The referees section of your CV is where you provide details of individuals who can vouch for your professional abilities and character.
Ideally, these should be people who have supervised your work or can speak to your skills and reliability. Include their full name, job title, company, email address, and telephone number.
Example:
Ms. Isabella Williams Head of Operations, Horizon Facilities Ltd Address: 45 Ivy Court, Birmingham, B15 3CD Tel: 07890 123 456 Email:[email protected]
Mr. Ethan Rogers Operations Director, Willow Workplace Services Address: 12 Pine Grove, London, SE1 9XY Tel: 07654 321 987 Email:[email protected]
Note: If you do not wish to disclose your references on your CV, you should write, “References are available upon request.”
Tailor your CV: Tailor your CV for each application by emphasising skills and experiences most relevant to facilities management. Highlight hands-on tasks like maintenance, repairs, and health and safety procedures.
Quantify achievements: Utilise specific metrics to showcase your impact. For instance, mention how you improved office efficiency by X% through effective space management and timely resolution of maintenance issues.
Highlight multitasking abilities: Showcase your ability to multitask efficiently. For example, mention how you successfully managed simultaneous office setups for events while ensuring routine maintenance tasks were completed.
Use action verbs: Employ impactful action verbs like ‘coordinated,’ ‘implemented,’ and ‘oversaw’ to convey a sense of authority and accomplishment in your responsibilities.
Keep it concise: Ensure your CV is concise and easy to read. Recruiters often appreciate brevity, so focus on key accomplishments and experiences without overwhelming them with unnecessary details.
Conclusion
This is the end of our comprehensive guide on crafting a standout Facilities Assistant CV.
By incorporating the provided examples and following the tailored tips, you now possess a powerful tool to showcase your skills and secure the attention of prospective employers in the competitive field of facilities management.
Good luck!
Written by Sobhan Mohmand Sobhan is a qualified Careers Advisor and Professional CV Writer with over 10 years of experience in helping job seekers get a job. He is a Member of the Careers Development Institute (CDI) and is listed on the official UK Register of Career Development Professionals. He holds a Level 6 Diploma in Career Guidance and Development (QCF).